In all cases cited below, the fees were not mentioned in vehicle advertising, but added on at the dealership. Dealers that added more than 0 in fees were awarded a Fail.
Extra fees: 0 DOC Lots of good-looking inventory, with a concentration on high-end vehicles.
This year’s survey visited 20 dealers in the Greater Vancouver area.
As in years past APA’s mystery shoppers chose the sellers based on advertisements. Problems identified in this survey included: It is the APA’s position that filling out paperwork is part of the process of purchasing a vehicle, and should be included in the price.
In English there were no representations to that effect.
2012 Nissan Rogue The seller misrepresented a 2012 Nissan Rogue as written off due to hail damage in Alberta, and purchased by Lucky 8.
The G 37 is a local car purchased wholesale from a local dealer.Curbsiders are usually not licensed, so beyond the reach of most of the oversight by regulators.This visit earned a Fail because the curbsider misrepresented himself as the owner.The APA expert notes the G 37 has a lot of wear for the indicated mileage of 74,000 km.The leather on the steering wheel is shiny, the carpet has visible wear in the driver’s footwell, and it has been fully repainted.